The Retail Innovation Theatre, sponsored by Epson, is the brain child of RBTE and Eccomplished, the business accelerator for retail tech.

At RBTE, Eccomplished took six of the biggest challenges that retailers are facing and invited companies to put forward their solutions and ideas on how they can help them tackle these issues.

Here, Eccomplished have produced 2 blog posts rounding up both days of the Innovation Theatre.  Click through to read more.

Day 1

RBTE Innovation Theatre Day 1: The Customer Is King

There was little standing room left as Nick Wheeler, founder and owner of Charles Tyrwhitt opened The Retail Innovation Theatre at RBTE 2014 yesterday.

Sharing his perspectives on retail innovation and the reasons behind the success of his business, the packed theatre heard the secrets behind the growth of Charles Tyrwhitt from humble beginnings as a mail-order shirt business in 1986 to a multichannel retailer with over 22 bricks and mortar stores worldwide and growing fast.

A strict focus on the customer and the use of innovation such as Feefo’s rating and review technology to enable a greater customer experience was the overriding piece of advice from the UK businessman.

Day 2

RBTE Innovation Theatre Day 2: Thinking Outside The Box

Day two of the Retail Innovation Theatre at RBTE 2014 started much in the same vein as day one. Packed sessions, innovative technologies and fresh insights into some of retail’s most pressing priorities and challenges.

If day one was all about the customer, then day two was about thinking outside the box. In particular:

The technologies shaping the future of retail
The need to start addressing ‘the last mile’
The opportunity outside domestic markets